Our products are shipped using the following carriers: FedEx, DHL. As you may know, Mr. Leather Shop ( A brand of Briznal Leather ) is a Made-To-Measure online store so we take up to 12-15 days to make and dispatch your item. To return your product, you should mail your product to Perochak, Nai Abbadi, Tehsil Daska, District Sialkot 51311, Pakistan. You will be responsible for paying for your own shipping costs for returning your item in case of exchange or alteration. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our refund policy is 30 days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 business days.